運送政策

For NZ Orders:

For New Zealand orders it is only flat rate of $5.90 shipping. In some cases an additional delivery fee may be required for remote or isolated areas, or extra large or heavy items and we will contact you prior to processing your order.

We normally use Courierpost or PBT couriers for New Zealand domestic orders.

Handling time: Parcel will be sent out within 1 - 2 working days ( except for weekends & public holidays) of receiving cleared payment.

Delivery time: depends where the item is sent from as stated in the product page:

For products dispatched from Auckland office is normally overnight in Auckland area, and an extra day to reach other areas in the North Island. It takes 2 - 3 working day to arrive in the South Island and longer to a rural address.

For items shipped directly from overseas usually arrive in around 8-12 working days. It will be delivered by Courierpost once landing in NZ. Check some our parcels that has been sent or delivered on NZ Post website: Click Here.

Parcel Tracking

Courier service used: Courierpost or occasionally PBT couriers.

Your order can be tracked to your door via the following courier website respectively:

For AU Orders:

Up to 3Kg, a flat shipping rate of $6.90 for every order sent from Hong Kong or $17.50 shipping for a order from New Zealand. In some cases an additional delivery fee may be required for remote or isolated areas, or extra large or heavy items and we will contact you prior to processing your order.

Handling time: 1 - 2 working days once payment is cleared.

Delivery Time: Except for those with longer shipping time specified in product page, delivery time is usually 8-12 working days to most metro address in Australia, and extra days to a rural address.

Parcel Tracking

Your order can be tracked to your door via the following website accordingly:

For HK, SG & TW Orders:

Up to 1Kg, a flat shipping $24 for a order of health products sent from New Zealand. In some cases an additional delivery fee may be required for extra large or heavy items and we will contact you prior to processing your order. For other general items, it is FREE shipping to Hong Kong, Singapore or Taiwan.

Handling time: 1 - 2 working days once payment is cleared.

Delivery Time: Except for those with longer shipping time specified in product page, delivery time is usually 7-10 working days to most urban address in Hong Kong, Taiwan or Singapore.

Parcel Tracking

Your order can be tracked to your door via the following website accordingly:

For UK Orders:

Up to 1Kg, a flat shipping $24 for a order of health products sent from New Zealand. In some cases an additional delivery fee may be required for extra large or heavy items and we will contact you prior to processing your order. For other general items, it is $6.9 shipping to United Kingdom.

Handling time: 1 - 2 working days once payment is cleared.

Delivery Time: Except for those with longer shipping time specified in product page, delivery time is usually 8-12 working days to most urban address in United Kingdom.

Parcel Tracking

Your order can be tracked to your door via the following website accordingly: