Description
Let everyone know who your pooch belongs to with personalized collars embroidered with your pet’s name and your phone number.
Made of high-quality nylon webbing, a stainless steel D-ring for tag and leash attachment, and a secure plastic side release buckle for easy one handed quick release. The nylon has smooth, tapered edges for a comfortable fit.
Personalized Embroidery:
- Embroidery is permanently stitched through the collar for strength and long-lasting identification
- 12 embroidery thread color options (black, white, dark blue, yellow, gold, orange, purple, green, dark green, red, rose red, grey)
- personalized text (e.g., dog name & phone number) limited to 22 characters maximum, including spaces
- Collars are personalized using all CAPITAL letters for legibility; English alphabet characters only.
5 Collar Color for your option: Black, Blue, Pink, Green, Red
Collar Size:
- Size S: 35cm - 40cm long, 1.5cm wide
- Size M: 40cm - 50cm long, 2cm wide
- Size L: 50cm - 60cm long, 2.5cm wide
- Size XL: 60cm - 70cm long, 2.5cm wide
HOW TO ORDER CUSTOMIZE: Leave note while checkout
1. Choose the COLLAR SIZE and COLLAR COLOR
2. Note the COLLAR TEXT: pet name and phone number
3. Note your preferred embroidery THREAD COLOR.
Note: if you didn’t note any information of embroidery thread color, we would make the collar with default thread color of the related collar you choose.
Kindly Remind: This is a customed items and it might take about 2-3 working days to handle.
Shipping
For NZ Orders:
Only $5.90 shipping for every order.
Handling time: Parcel will be sent out within 1 - 2 working days of receiving cleared payment.
Delivery time: depends where the item is shipped from as stated in the product page:
- For products sent from Auckland is normally overnight in Auckland area, and an extra day to reach other areas in the North Island. It takes 2 - 3 working day to arrive in the South Island and longer to a rural address.
- For items shipped directly from overseas is usually around 7-10 working days. It will be delivered by NZ Post once landing in NZ.
Courier service used: NZ Post or occasionally PBT couriers.
For AU Orders:
Up to 3Kg, a flat shipping rate of $6.90 for every order sent from Hong Kong or $17.50 shipping for a order from New Zealand..
Handling time: 1 - 2 working days once payment is cleared.
Delivery Time: Except for those with longer shipping time specified in product page, delivery time is usually 8-12 working days to most metro address in Australia, and extra days to a rural address.
For HK, SG & TW Orders:
Up to 1Kg, a flat charge $24 shipping for a order of health products sent from New Zealand. For other general items, it is FREE shipping to Hong Kong, Singapore or Taiwan.
Handling time: 1 - 2 working days once payment is cleared.
Delivery Time: Except for those with longer shipping time specified in product page, delivery time is usually 7-10 working days to most urban address in Hong Kong, Taiwan & Singapore.
For UK Orders:
Up to 1Kg, a flat charge $24 shipping for a order of health products sent from New Zealand. For other general items, it is $6.90 shipping to United Kingdom.
Handling time: 1 - 2 working days once payment is cleared.
Delivery Time: Except for those with longer shipping time specified in product page, delivery time is usually 8-14 working days to most urban address in United Kingdom.
Return & Refund
We offer 14-day no-question-asked refund policy for returns in re-salable conditions (unopened with undamaged packaging. All accessories, parts and manuals etc. must be included and as their original conditions).
The following products are not returnable and refundable:
- Used or opened consumable products such as cosmetics or a bottle of capsules etc.;
- All products listed as clearance items (with a short product expiry);
- A product with a clear statement displayed on its page as non refundable for your health, hygiene and safety protection.
- Products with expired warranty (warranty period: 90 days for items under $50, 6 months for items under $100 and 1 year for those valued $100 or above).
All returns need to be posted to New Zealand address as instructed.
For more details, please read our Return & Refund Policy
Why buy from us
- We offer competitive price.
- No extra charge for rural address.
- Fast shipping:
- for products sent from Auckland, 1-3 days to urban address.
- for products sent from overseas, around 7-10 days to urban address.
- We constantly offer new emerging products that make people's life healthier.
- New Zealand address for all returns no matter where the products are sending from.
- We offer 14-day no-question-asked return policy (for exceptions, read our Return & Refund Policy ).